Help CentreAlerts & Notifications
SMS alerts (Pro & Team plans)
SMS alerts send a text message to your phone when a monitor goes down or recovers. SMS alerts are available on Pro and Team plans only.
Supported countries
SMS alerts are currently supported for phone numbers in the following countries:
| Country | Country code |
|---|---|
| USA & Canada | +1 |
| United Kingdom | +44 |
| Australia | +61 |
If your number is in a different country, SMS alerts will not be delivered. Use email or Slack alerts instead.
How to set up SMS alerts
- Open the monitor form.
- Enter your phone number in the SMS phone number field using international format — include the country code with a leading
+, followed by the number with no spaces or dashes. For example:+61412345678(Australia),+447911123456(UK), or+12025551234(USA). - Save the monitor.
SMS quota
Each plan includes a monthly SMS allowance. Both down alerts and recovery alerts count toward this quota.
| Plan | SMS included per month |
|---|---|
| Pro (USD $25/month) | 50 SMS |
| Team (USD $58/month) | 200 SMS |
The quota resets on the first day of each calendar month. If you reach your quota, SMS alerts stop for the remainder of the month — email and Slack alerts continue to work normally.